ChapelOS · Your church, your website
Terms of Service — draft
ChapelOS and your church
m2Dev LLC, 809 SW A St., Ste 105, Bentonville, AR 72712, provides ChapelOS website software. ChapelOS support is available at support@chapelos.net. Your church is responsible for permission to publish its content, accuracy of its public information, and appropriate staff access. Do not upload unlawful material, expose private member records, or interfere with another church.
Prices and renewals
The software costs $149 once. Year one of software service is included; a required $19.99 annual software fee begins on the first anniversary. Continued use of hosted or downloaded software requires an active annual software subscription after that included year. The $149 software purchase has a 30-day refund window from purchase; contact us to request a refund. Optional ChapelOS hosting is $4.99 per month from signup. Domains, applicable taxes, and optional quoted assistance are separate.
Church photographs
Churches must have permission to publish uploaded photographs and images of people. The pilot provides limited photo storage and reversible archiving. Keep original files separately. Optimized photos are included in website .tar backup archives, while older JSON content exports exclude them. Contact support for permanent removal.
Hosting and downloads
Hosted and self-hosted customers will use different setup paths. The downloadable edition is currently a developer preview. Self-hosted operators are responsible for their hosting account, authentication, deployment, and backups. Custom domain self-service is not yet available. We do not promise unlimited resources or guaranteed uptime.
Support and demonstrations
Demo churches and people are fictional. The help widget provides documentation search, not AI advice. Planned features are not a promise of availability.
Owner-approved working policies
License and church ownership
One license covers one church organization and one production website, with private staging and backup copies. Churches own their supplied content. Staff handovers are free; verified legal-successor transfers may be approved. Unrelated churches need separate licenses. Customization for the licensed church is permitted; proprietary software resale or redistribution is not. Third-party open-source rights remain intact. Moving between hosted and downloaded editions does not require another software purchase; an active license permits up to 14 days of migration overlap.
Renewal and cancellation
Recurring billing will require explicit consent and clear dates. Annual reminders are planned 30 and 7 days before renewal, including the first anniversary; price increases require advance notice and any legally required consent. Owners will be able to cancel renewal online and retain access through their paid period. Canceling hosting alone will not cancel an active downloaded license. Canceling software will also stop future hosting charges when software access ends. Cancellation will not itself delete church data.
Refunds
The $149 purchase has a 30-day refund window. The approved launch policy also provides a full annual-renewal refund requested within 30 days, and a full first hosting month refund requested within 7 days of initial hosting activation. After that hosting window, ordinary cancellation takes effect at the paid month end. Refunding a software entitlement ends its use rights, with recovery access preserved. Incorrect or duplicate charges, unused hosting ended by ChapelOS or license expiry/refund, and legally required refunds receive separate review. Promised full refunds will not deduct processing fees.
Access and data recovery
A failed renewal is planned to receive 30 days of grace, followed by 90 days of verified owner recovery/export access. Deliberate cancellation takes effect at the paid period end without failed-payment grace. Public operation and ordinary editing will stop when restricted; export access will remain free. Hosted visitors will see a neutral unavailable page, not billing details. Self-hosted files will not be remotely erased. Verification outages must be distinguished from confirmed nonpayment before restrictions are enabled.
Retention and hosting boundaries
The planned process warns owners before the 90-day recovery window ends, then targets active-system deletion within 30 further days, with backup expiry within 90 days of actual deletion, subject to verified infrastructure and legal retention duties. These deletion schedules are not implemented today. A separate confirmed deletion request may shorten recovery. Website backups exclude private inquiries and account/billing data; separate exports and original-photo backups remain important.
Current pilot allowances include 20 custom pages, six sections per page, 50 saved photos and 100 photo-upload attempts monthly. Photo uploads accept JPEG/PNG up to 3 MB and retain optimized copies, not originals. No unlimited resources, mailbox hosting, video-file hosting, guaranteed uptime or guaranteed support response time is offered. Final traffic limits must be validated before sales. No automatic overage billing is planned.
Liability and disputes — draft for legal review
Liability limits, exclusions, dispute procedure, venue and governing-law language remain drafts for counsel review and are not finalized by approval of the commercial working policies. Public purchases remain closed pending legal review and completion of launch safeguards.